Shipping policy
Shipping Policy
All orders are processed and shipped by:
Hande Bozkurt Gültekin (Sole Proprietorship)
Location: İzmir, Turkey
Email: info@petitmielle.com
Processing Time
Each item is handmade. Orders are typically prepared within 3–7 business days after payment confirmation.
During busy periods, preparation times may be slightly longer.
Shipping Destinations
We currently ship mainly to:
- European Union countries
- United States
- Selected international destinations
If your country is not available at checkout, please contact us before ordering.
Estimated Delivery Times
- European Union: 5–12 business days
- United States: 7–15 business days
- Other countries: varies depending on destination.
Delivery times are estimates and may be affected by customs or local carriers.
Customs & Import Taxes
Orders are shipped from Turkey.
Customers are responsible for any customs duties, import taxes, or local handling fees required by their country.
Shipping Issues
If your package is delayed, lost, or damaged in transit, please contact us at:
We will assist you in resolving the issue with the shipping carrier.